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UNIQUE 100% SATISFACTION GUARANTEE
If you're unsure whether a particular program will give you the level of knowledge or relevant information you seek, register today, knowing that you can rely on our unique 100% money-back Relevance Guarantee. It's our way of reassuring you that your satisfaction is our highest priority.
CUSTOMER LOYALTY DISCOUNT
When two or more from the same company attend any program together, each receives a
10% discount. Individuals who attend 3-5 seminars per year, save 5%; More than 5 seminars per year, save 10%.
PREFERRED PROVIDER PROGRAM
Enroll your company or firm in the CPE INC. Preferred Provider Program, which enables your organization to benefit right along with you. Discounts begin when any number of people in your company or firm attend a total of 10 seminars within a contract year. Your company or firm can earn discounts of more than 20% per year. These discounts are in addition to the Customer Loyalty Discounts.
PRIVACY POLICY
CPE INC. does not disclose credit card account information provided by its customers. When customers choose to pay using their credit cards, CPE INC. submits the information needed to obtain payment to the appropriate clearinghouse. We do not provide or sell credit card information to third parties. If our privacy policies change, we will notify all users by a special announcement placed on our website.
SEMINAR CANCELLATION & REFUND POLICY
Cancellations received prior to two full business days before the date of the seminar will be honored. If you prepay and cannot attend a program, you will receive a full refund or a credit for the full price if you notify us more than two full business days before the start of the program. For cancellation notices received after the two-day deadline, the full fee, less $185, will be converted to a transferable, nonrefundable credit to be applied toward a future seminar. Any credits issued must be used within two calendar years. If notification of cancellation is not received prior to the day of the seminar, the full fee is payable. For further information, policies or complaints, call 1-800-544-1114.
Note: Colleague substitution permitted with no penalty.
CONFERENCE CANCELLATION & REFUND POLICY
You may send notification of a substitute at any time prior to your scheduled conference. If cancellation notice is received in writing or by telephone more than 10 business days before the conference, you will receive a full refund or a credit for the full price. Any credit issued must be used within one calendar year. For cancellation notices received after the 10-day deadline, the full fee, less $450*, will be converted to a transferable, nonrefundable credit to be applied toward a future conference for up to one year from the date of the original cancellation. If cancellation notice is not received prior to the day of the conference, the payment is due in full. For further information, policies or complaints, call 1-800-544-1114.
Note: Colleague substitution permitted with no penalty.
*Cancellation policies and fees may vary for conference events. For more information, please call 1-800-544-1114.
BOOT CAMP CANCELLATION & REFUND POLICY
You may send notification of a substitute at any time prior to your scheduled program. If cancellation notice is received in writing or by telephone more than 10 business days before the program, you will receive a full refund or a credit for the full price. Any credit issued must be used within one calendar year. For cancellation notices received after the 10-day deadline, the full fee, less $750, will be converted to a transferable, nonrefundable credit to be applied toward a future program for up to one year from the date of the original cancellation. If cancellation notice is not received prior to the day of the program, the payment is due in full. For further information, policies or complaints, call 1-800-544-1114.
Note: Colleague substitution permitted with no penalty.
FORUM CANCELLATION & REFUND POLICY
You may send notification of a substitute at any time prior to your scheduled forum. If cancellation notice is received in writing or by telephone more than 10 business days before the forum, you will receive a full refund or a credit for the full price. Any credit issued must be used within one calendar year. For cancellation notices received after the 10-day deadline, the full fee, less $185, will be converted to a transferable, nonrefundable credit to be applied toward a future program for up to one year from the date of the original cancellation. If cancellation notice is not received prior to the day of the forum, the payment is due in full. For further information, policies or complaints, call 1-800-544-1114.
Note: Colleague substitution permitted with no penalty.
WEBCAST CANCELLATION POLICY
All cancellations must be received at least two business days prior to the event presentation in order to receive a transferable, nonrefundable credit toward a future program. Any credits issued must be used within one calendar year. For further information, policies or complaints, call 1-800-544-1114.
Note: Colleague substitution permitted with no penalty.
CPE INC. • 370 Reed Road, Suite 227 • Broomall, PA 19008 • 1-800-544-1114 • 1-610-328-7086
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