Selecting the right Business Process Outsourcing (BPO) Partner is critical, as is identifying the right areas for transition. This program will provide an overview of various aspects related to Finance and Accounting BPOs—from the objectives and triggers that lead to the decision, to the range of outsourcing models and options available. We will also look at the key aspects of the journey, including: identification of scope, knowledge transfer, retained organization structure, ongoing operational rigor, continuous improvement, and the importance of cultural affinity and transparency in developing a true symbiotic partnership. Experts will discuss:
- BPO benefits
- Project risks and proposed mitigations
- Global Business Services
- Retained organization structure approach
- Service placement strategy
This program will provide businesses with an overview of various aspects related to Finance and Accounting BPOs—from the objectives and triggers that lead to the decision, to the range of outsourcing models and options available.
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BPO Benefits—Accounting Operations Perspective
– Cost reduction
– Scale
– Single point of accountability
– Automation
– Demand management
– Continuous improvement -
Transition Timeline—High Level Example
– Accounts payable
– General accounting
– Revenue accounting and
commissions - Key Project Risks & Proposed Mitigations
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Global Business Services
– Triggers that lead toward a GBS
model
– The future of finance
– Different levels of maturity
– Meeting expectations and
delivering maximum expected
value
– Enhancing efficiency of
operations
– New GBS delivery operating
model
– Digital solutions
– Service placement strategy
– Organization structure approach