Leadership Skills for Accountants: Building High-Performance Teams Self-Study Webinar (9 Hours)


Leadership is the ongoing process of aligning people, processes and resources to drive business results. The model that best accomplishes this goal is based on a framework that both elevates individuals and holds them accountable for deliverables and ensures alignment to the customer. This self-study webinar will help you:

  • Be an effective leader and stand out from the pack
  • Discover why some leaders fail and how to avoid potential pitfalls
  • Explore the crucial roles of team development: Forming, Storming, Norming and Performing

To help accountants develop the leadership skills to grow professionally and become effective members of a corporate team. Using group exercises to practice their skills, participants will learn how to set goals, identify and confront problems, develop solutions and foster team success.

  • Effective vs. ineffective leadership
  • Developing high-performance teams and working effectively with team members
  • Different roles and responsibilities within a team
  • Establishing teams
    – Collaborative and high performance
    – Heterogeneous team mindset
    – Harmony and efficiency model
  • Core components of strategic development: human capital, finance/revenue, process and technology
  • Differences between work groups, high-performance teams and virtual teams
  • Manager as leader, developer, confronter and mentor
  • Handling problem employees and employee problems
  • Stakeholder valuation: understanding customers, partners and competitors

• Identify the context in which both formal and informal negotiation occurs

• Identify the primary characteristics of negotiation

• Identify the critical factors in all negotiations

• Recognize the types of powers held by the parties to a negotiation

• Recognize the ramifications of information in the negotiating process

• Recognize the most efficient pre-negotiation session steps to take

• Identify the recommended information to gather before a negotiation

• Identify the information that should be readily shared in a negotiation

• Identify the optimal approach to understanding the opposing party’s needs and interests

• Recognize the optimal approach to phrasing questions during a negotiation

• Recognize the role of time as it reflects the negotiating party’s behavior

• Recognize the typical timing of the giving and receiving of concessions in a negotiation

• Recognize the implications of a negotiator’s personality type in negotiations

• Recognize the implications of contrasting personalities in a negotiation

• Identify the role of trust in negotiations

• Identify the role of personal confidence in negotiations

• Identify the goals of compromising in a “win-win” negotiation

• Identify the behavior of an adversarial negotiator

• Identify the appropriate “style” of any given negotiation

• Recognize the primary methods of persuasion

• Recognize the factors having the most influence in determining the appropriate negotiating style

• Recognize the characteristics of a skilled persuader

• Recognize the motivations of a “hard bargainer”

• Identify the role of silence in a negotiation

• Identify the traits of an individual who employs the “scorched earth” method to negotiation

• Identify the perspective of an individual who employs the reasoning and logic method of persuasion

• Identify the perspective of an individual who uses power and intimidation to persuade

• Identify the percentage of communication conveyed by appearance

• Identify the forms of appearance in the context of communication

• Recognize methods to improve communication

• Recognize the role of open-ended questions in negotiations

• Recognize examples of open-ended and close-ended questions

• Recognize the elements of mutual gains negotiations

• Identify the characteristics of a win-win negotiation strategy

• Identify the basis for goals in a negotiation

• Recognize a position vs. an interest

• Recognize the role of legitimacy in the context of negotiations

• Identify the point at which a negotiator should not accept an agreement

• Identify the role of options in negotiations

• Identify the characteristics of objectives entering into a negotiation

• Recognize the different types of power in negotiations

• Recognize the ramifications of future relationships in a negotiation

• Recognize the role of commitments in a negotiation




No advance preparation required.

Level of Knowledge: 


CPE Credit: 
NASBA Field of Study: 
Communications & Marketing