Leadership is the ongoing process of aligning people, processes and resources to drive business results. The model that best accomplishes this goal is based on a framework that both elevates individuals and holds them accountable for deliverables and ensures alignment to the customer. This self-study webinar will help you:
- Be an effective leader and stand out from the pack
- Discover why some leaders fail and how to avoid potential pitfalls
- Explore the crucial roles of team development: Forming, Storming, Norming and Performing
To help accountants develop the leadership skills to grow professionally and become effective members of a corporate team. Using group exercises to practice their skills, participants will learn how to set goals, identify and confront problems, develop solutions and foster team success.
- Effective vs. ineffective leadership
- Developing high-performance teams and working effectively with team members
- Different roles and responsibilities within a team
-
Establishing teams
– Collaborative and high performance
– Heterogeneous team mindset
– Harmony and efficiency model - Core components of strategic development: human capital, finance/revenue, process and technology
- Differences between work groups, high-performance teams and virtual teams
- Manager as leader, developer, confronter and mentor
- Handling problem employees and employee problems
- Stakeholder valuation: understanding customers, partners and competitors
• Recognize the characteristics of homogeneous and heterogeneous teams
• Identify the tendencies of group thinking
• Identify the phases in the development of a high-performance team
• Identify common team dysfunctions
• Identify the different types of analysis within strategic planning
• Recognize the focus of a strategic planner
• Recognize the primary goal of a SWOT analysis
• Recognize the analytical focuses of a SWOT analysis
• Recognize the operational opportunities of a SWOT analysis
• Recognize the various roles of performance coaching
• Identify the emphasis of the relationship model of performance coaching
• Identify the purposes of performance coaching
• Identify the distinguishing characteristics of mentoring
• Identify the role of conflict in performance coaching
• Recognize the consequences of the avoidance of conflict
• Recognize generational stereotypes and their implications in the workplace
• Recognize the steps in successful conflict resolution
• Identify the characteristics of active listeners
• Identify the characteristics of poor listening skills
• Identify the best methodology for clarifying a conflict
• Recognize the steps in successful and collaborative problem solving
• Recognize unhealthy responses to conflict
• Recognize characteristics least helpful in managing and resolving conflict
• Recognize the characteristics of a skilled developer of employees
• Recognize the characteristics of an effective development plan
• Recognize the results of the successful development of employees
• Identify the characteristics of knowledge, skills, behavior and attitude
• Identify the characteristics of a successful performance coach
• Identify the characteristics of a perpetually motivated employee
• Identify the characteristics of successful leaders/leadership
• Recognize the role of mentoring in the workforce
• Recognize the characteristics of successful mentors