There are many benefits for companies to outsource their finance business processes, such as cost reduction, automation, and scale. However, Business Process Outsourcing (BPO) is undergoing rapid developments as users continue to find more and more ways to make it run even more efficiently. If businesses wish to take advantage of the latest in BPO services, they will need to keep up with its rapid changes. This self-study webinar will cover the following:
- Benefits of Business Process Outsourcing (BPO)
- Global Business Services (GBS)
- Futuristic projections enabled by technology augmented humans
To provide financial professionals with important insights on how Business Process Outsourcing can be used to improve finance functions, reduce costs, solve problems, upgrade processes, and minimize forecasting errors.
SPEAKERS:
David Levi, Senior Vice President, Controller and Principal Accounting Officer, Vonage
Akhtar Parvez, Client-Partner, Genpact
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Specific benefits of utilizing BPO from an accounting operations perspective
– Cost reduction
– Automation
– Scale
– Demand Management
– Single point of accountability
– Continuous improvement
– Controls - Key project risks & proposed mitigations
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Concepts of Global Business Services (GBS)
– Terms
Approaches - The role of AI in the future & the transition to e-GBS
- Service placement strategy
• Understand the primary advantages of Business Process Outsourcing (BPO) in finance operations
• Identify risks involved in the BPO transition and understand appropriate mitigation strategies
• Recognize the strategic shifts in Global Business Services (GBS) models from traditional approaches
• Explain the key elements of successful process excellence in GBS
• Understand various BPO delivery models and how they address different business needs
• Identify process improvement areas related to decision support within GBS
• Understand key challenges that Global Business Services (GBS) models face
• Recognize best practices for implementing a GBS model to achieve strategic goals